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Answers to Commonly Asked Questions

Have a question about my products? Take a look at the FAQs section below to see if I might have already answered it. If you still need something answered, just get in touch and I’ll help as much as I can.

Do you have phones other than iPhone and Samsung?

I am always on the lookout to expand the phone types available for my phone cases, unfortunately often things don't go as smoothly. You can follow my Instagram to keep up to date with any announcements regarding phone types I may have!

Where do you ship from? And do you ship worldwide?

I ship from U.S.A and yes, worldwide shipping is available.

Can I suggest characters for you to make?

Yes of course! Feel free to submit your recommendation on the section provided, although it is not a guarantee that I will create something from the character you suggested. I appreciate your suggestions!

Do you take custom orders?

As of now I do not accept custom orders, but feel free to send suggestions to me on the page provided.

How long does it take for my order to be shipped?

It takes 2-7 days to manufacture your order, and a few more days afterwards for shipping. Expect to receive your order in 1-2 weeks after checking out.

I accidentally picked the wrong colour/phone type, or I changed my phone during shipping period. Can I return it and get a new one?

Unfortunately no, I do not accept returns since your orders are made to order. Please kindly re-check your options before payment.

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